Respan: Span-01 - API in Egypt, billed in EGP

import httpx

response = httpx.post(
    "https://dev-backend.sovereigneg.com/v1/systemone",
    headers={"Authorization": "Bearer YOUR_API_KEY"},
    json={
        "model": "span-01",
        "state": "I paid for my order twice and it still has not arrived after a week.",
        "questions": {
            "refund": {
                "type": "noul",
                "instructions": "Is the customer asking for money back?",
            },
            "team": {
                "type": "choice",
                "instructions": "Which team should handle this?",
                "criteria": {
                    "billing": "Charges, refunds, invoices",
                    "shipping": "Delivery and tracking",
                    "technical": "Bugs and outages",
                },
            },
            "urgency": {
                "type": "score",
                "instructions": "How urgent is this?",
                "criteria": ["Can wait", "Handle today", "Handle now"],
            },
        },
    },
    timeout=30,
)
answers = response.json()["answers"]
print(answers["refund"]["noul"])    # probability of yes, 0-1
print(answers["team"]["choice"])    # e.g. "billing"
print(answers["urgency"]["score"])  # 0-2, can land between levels

const response = await fetch("https://dev-backend.sovereigneg.com/v1/systemone", {
  method: "POST",
  headers: {
    Authorization: "Bearer YOUR_API_KEY",
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    model: "span-01",
    state: "I paid for my order twice and it still has not arrived after a week.",
    questions: {
      refund: {
        type: "noul",
        instructions: "Is the customer asking for money back?",
      },
      team: {
        type: "choice",
        instructions: "Which team should handle this?",
        criteria: {
          billing: "Charges, refunds, invoices",
          shipping: "Delivery and tracking",
          technical: "Bugs and outages",
        },
      },
      urgency: {
        type: "score",
        instructions: "How urgent is this?",
        criteria: ["Can wait", "Handle today", "Handle now"],
      },
    },
  }),
})

const { answers } = await response.json()
console.log(answers.refund.noul)    // probability of yes, 0-1
console.log(answers.team.choice)    // e.g. "billing"
console.log(answers.urgency.score)  // 0-2, can land between levels

curl https://dev-backend.sovereigneg.com/v1/systemone \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "model": "span-01",
    "state": "I paid for my order twice and it still has not arrived after a week.",
    "questions": {
      "refund": {
        "type": "noul",
        "instructions": "Is the customer asking for money back?"
      },
      "team": {
        "type": "choice",
        "instructions": "Which team should handle this?",
        "criteria": {
          "billing": "Charges, refunds, invoices",
          "shipping": "Delivery and tracking",
          "technical": "Bugs and outages"
        }
      },
      "urgency": {
        "type": "score",
        "instructions": "How urgent is this?",
        "criteria": ["Can wait", "Handle today", "Handle now"]
      }
    }
  }'